Peace Power does not provide natural gas services outside of Alberta at this time. For a full list of our service areas, visit https://peacepower.ca/service-areas/
If you smell gas, you should leave the area immediately and call your energy company’s emergency line. Additionally, to reduce the risk of an explosion, you should open windows and doors to allow for ventilation. Do not turn on any lights or appliances or use your phone until you are a safe distance away.
To prevent carbon monoxide leaks, ensure that gas appliances are properly vented and regularly maintained. Install carbon monoxide detectors in your home, particularly near sleeping areas, and test them regularly to provide early warning of any potential CO leaks.
Yes, gas appliances can be damaged by power surges, although they are primarily designed to operate on gas rather than electricity. Power surges can affect gas appliances in several ways. First, many gas appliances have electronic components like control panels, igniters, and thermostats that rely on electricity to function. A sudden surge in electrical voltage can overwhelm and damage these sensitive components, rendering the appliance non-functional. Second, power surges can disrupt the proper functioning of safety features in gas appliances, which are designed to shut off the gas supply in case of malfunctions or unsafe conditions. A surge can interfere with these safety mechanisms, potentially leading to safety risks. To protect gas appliances from power surges, it’s advisable to use surge protectors or uninterruptible power supplies (UPS) for appliances with electronic components. Additionally, consider whole-house surge protection to safeguard your entire electrical system, including the circuits that power gas appliances.
To improve energy efficiency, keep gas appliances clean and well-maintained, follow manufacturer guidelines for usage, and consider upgrading to energy-efficient models. Additionally, ensuring proper insulation and sealing in your home can help minimize energy waste and optimize the efficiency of your gas appliances.
An energy retailer and an energy distributor are two distinct entities involved in the delivery of energy to end-users, such as households and businesses.
An energy retailer is a company that buys energy from the wholesale market and sells it directly to consumers. They offer various plans, including fixed-rate and variable-rate pricing options.
In contrast, an energy distributor is responsible for transporting energy from the source, such as a power plant or natural gas pipeline, to consumers. They own and operate the infrastructure, like power lines and gas pipelines, that are required to maintain the energy grid. The government regulates energy distributors to ensure that they provide reliable service and maintain safety standards.
Peace Power is an energy retailer that buys electricity and natural gas wholesale from the competitive energy market in Alberta and sells it to customers. We provide retail services such as billing, usage reconciliation, and customer service. The delivery charge rates you see on your bill are set by energy distributors, like ATCO Gas and ATCO Electric, and are regulated and approved by the Alberta Utilities Commission (AUC). Energy distributors also respond to emergencies and outages to maintain the energy grid.
No, your retailer (eg. Peace Power) is independent of your transmission and distribution company. This means that when you switch to us, only the energy rates you pay and the retailer you deal with changes – nothing to do with the delivery of energy to your home changes, and therefore there is no disruption.
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