Frequently Asked Questions

A good download speed for a small household is at least 30 Mbps. At this speed, you would be able to stream videos in 4K but may experience load times if multiple devices use the Internet at the same time.

Upload speed refers to the speed at which your Internet connection can send data from your devices to the Internet.

Testing your Internet speed is free and easy, start by following the link to speedtest.net and clicking “Go” to get your results. It takes a few minutes to run but you will be able to see exactly how fast your internet actually is, not just the speed advertised by your internet provider.

Your download speed refers to the speed at which your Internet connection is able to retrieve data from the Internet.