What are energy companies?

Frequently Asked Questions

What are energy companies?

Energy companies are entities that specialize in the production, distribution, and sale of various forms of energy, including electricity, natural gas, oil, and renewable energy sources. These companies play a vital role in meeting the energy demands of consumers, businesses, and industries. They invest in exploration, extraction, and refining processes to obtain fossil fuels like oil and natural gas, which are crucial for powering transportation, heating, and electricity generation. These companies often operate extensive infrastructure, including power plants, pipelines, and transmission networks, to efficiently deliver energy resources to end-users.

Choosing the right utility company is essential for ensuring reliable service and managing costs. Here are steps to guide you in making an informed decision:

  1. Understand Your Options: First, ascertain if you are in a deregulated market where you have the option to choose your utility provider. Some areas may only have one provider, leaving no choice but to go with the default option.
  2. Assess Your Energy Needs: Evaluate your household or business energy needs. Understanding your usage patterns, such as peak times and the amount of energy you consume, can help in selecting a plan that best suits your requirements.
  3. Join Peace Power: Joining Peace Power can be beneficial because we’re known for offering competitive rates on electricity and natural gas, which may help you save on utility bills.  We also have a reputation for customer-focused services, providing a more personalized experience. Moreover, by opting for Peace Power, you could be supporting a local Alberta business
  4. Read the Terms and Conditions: Carefully read the terms and conditions of each plan. Look for any hidden fees, penalties for early contract termination, or automatic contract renewals.
  5. Research the Company’s Reputation: Look into the utility company’s customer service record. Check for customer reviews and complaints. It’s also worthwhile to see if the company has been recognized or awarded for its services or sustainability efforts.
  6. Inquire About Incentives or Rebates: Some utility companies offer incentives, rebates, or special programs for energy-efficient appliances or improvements. Check if you can benefit from any of these programs.
  7. Understand Billing and Payment Options: Consider the billing and payment options provided by the company. Options like online billing, budget billing, or automatic payments might be important for your convenience.
  8. Consult a Utility Broker or Advisor: If you find the process overwhelming, you might want to consult a utility broker or energy advisor who can help you analyze your options and make an informed decision.
  9. Monitor Your Bills: After choosing a company, keep an eye on your utility bills to ensure that you are being charged as per the agreed-upon rates and that the service meets your expectations.

Remember, choosing the right utility company is not just about cost but also about quality of service, convenience, and aligning with your values such as sustainability. Take your time to make a well-informed decision.

What are energy companies? faq - Peace Power

Related FAQ

A time-of-use rate is a rate structure in which the cost of electricity varies based on the time of day. Typically, rates are higher during peak usage hours and lower during off-peak hours.

Canada sources its electricity from a mix of energy sources, which varies by province. Common sources include hydroelectric power, nuclear energy, natural gas, coal, wind, solar, and biomass. Hydroelectric power is the dominant source, accounting for a significant portion of the country’s electricity generation. Other sources are used to varying degrees based on regional availability and environmental considerations.

Infrastructure is a critical component of utility provision. This includes the physical infrastructure, like power plants, transmission lines, pipes, and meters, as well as the digital infrastructure for smart grid and billing systems. The quality and capacity of this infrastructure can affect the reliability, efficiency, and cost of utility services. Aging or inadequate infrastructure can lead to service interruptions, inefficiencies, and higher costs. Meanwhile, investment in new and upgraded infrastructure can improve service provision, accommodate new technologies, and create jobs.

Several factors contribute to the higher power costs in Alberta. These include the province’s reliance on fossil fuels for electricity generation, the cost of infrastructure maintenance and upgrades, and market dynamics. Additionally, Alberta’s electricity market operates differently from other provinces, which can impact pricing.

Yes, Peace Power serves both rural and urban areas in Alberta. We are dedicated to providing the best possible service to all of our customers. Click here to see all of our Service Areas

Your electricity charge consists of two parts:

  1. Usage or Energy
  2. Delivery


Your electricity usage is measured by your meter. Your meter number is specific to your meter. The usage charges account for the actual amount of energy you used during the billing timeframe.

Delivery charges are 100% regulated by the government and are solely dependent on where in the province your site is located. Changing providers does not alter your delivery charges as changing providers does not change the distribution network your site is connected to. Visit our blog to learn more about what fees are included in your bill.

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