What are general utility services?

Frequently Asked Questions

What are general utility services?

Peace Power in Alberta provides electricity and natural gas services. This means we supply the power and gas that homes and businesses use for heating, lighting, operating appliances, and other uses. We are known for offering competitive rates and a commitment to customer service.In addition to supplying energy, Peace Power also offers the convenience of bundled services. This means you can receive both your electricity and natural gas from the same provider, simplifying your billing and customer service experience.For the most current information, check directly with Peace Power. Other utiltiy services in Alberta aside from natural gas and electricity are water supply, natural gas , garbage collection and sewerage.

When choosing a provider for general utility services, there are several key factors to consider:

  • Cost: Compare rates and fees across different providers to ensure you’re getting a competitive price. Some providers may offer bundled services, which can often save money.
  • Reliability: Reliable delivery of utilities is crucial. Check if the provider has a good track record of consistent and uninterrupted service.
  • Customer Service: Look for a provider that offers strong customer support, including prompt response to queries and quick resolution of problems.
  • Billing and Payment Options: Some people prefer paper bills, others like online billing. Some want to pay via direct debit, others by credit card. Make sure the provider’s billing and payment options suit your needs.
  • Environmental Impact: If sustainability is important to you, you may want to consider a provider that offers renewable energy options or has strong environmental policies in place.
  • Terms and Conditions: Read the fine print to understand the provider’s terms and conditions, including any penalties for early termination of the contract, if applicable.


Remember, the “best” utility provider isn’t necessarily the cheapest or the one with the most services. It’s the one that best fits your specific needs and preferences.

Related FAQ

Fixed rates are rates that remain constant for the term of your contract, offering predictability. Floating rates, on the other hand, can vary from month to month based on market conditions.

Several programs in Alberta, such as Energy Efficiency Alberta, offer rebates and incentives for energy-efficient appliances, home improvements, and renewable energy installations.

The AESO is a not-for-profit entity responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System.

If you’re having difficulty paying your energy bills, you can contact your energy provider to discuss payment arrangements or inquire about available financial assistance programs, such as the Alberta government’s Energy Rebate Program or the Low-Income Energy Assistance Program.

Time-of-Use (TOU) rates are pricing structures that charge different rates depending on the time of day, encouraging consumers to use energy during off-peak hours when demand is lower. While TOU rates are not currently widespread in Alberta, they may be offered by some providers.

A security deposit is a refundable amount that some energy providers may require to ensure payment of future bills, while a connection fee is a one-time charge to set up a new energy account or transfer an existing one.

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