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Frequently Asked Questions

What costs make up your electricity charge?

Your electricity charge consists of two parts:

  1. Usage or Energy
  2. Delivery

 

Your electricity usage is measured by your meter. Your meter number is specific to your meter. The usage charges account for the actual amount of energy you used during the billing timeframe.

Delivery charges are 100% regulated by the government and are solely dependent on where in the province your site is located. Changing providers does not alter your delivery charges as changing providers does not change the distribution network your site is connected to. Visit our blog to learn more about what fees are included in your bill.

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