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Frequently Asked Questions

Why is there a delivery charge for energy?

The delivery charge that you see on your bill covers the upkeep cost of the infrastructure that is used to deliver the energy to your home. The delivery charge is regulated by the Alberta Utilities Commission (AUC). For electricity, this includes power lines and transformers, and for natural gas, this includes pipelines and compressor stations. Visit our blog to learn more about what fees are included in your power bill.

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