EXPERIENCING AN OUTAGE, EMERGENCY, OR LOOKING TO MAKE A DISTRIBUTION SERVICE INQUIRY (SUCH AS A METER READING)?

FIND YOUR CONTACT NUMBER BELOW:

OUTAGES, EMERGENCIES, OR DISTRIBUTION SERVICE INQUIRIES:

INTERNET

For internet outages, please check with Shaw Service Updates & Outages.

 

If you’re currently experiencing service issues (as opposed to billing issues) with your electricity please contact your distribution company below. You’ll need your site id or meter number. Your site id number can be found on your utility bill or the bill from a previous tenant if you are just moving in. Your meter number can be found on your utility bill, bill from a previous tenant, or on your power & gas meter.

 
 

ELECTRICITY

 
SITE ID BEGINS WITHDISTRIBUTION COMPANYOUTAGES & EMERGENCIESSERVICE INQUIRIES (METER READINGS)
0010ATCO Electric1-800-668-55061-800-668-2248
0020ENMAX Power403-514-6100403-662-3250
0030EPCOR780-412-4500780-412-3810
0040FORTIS Alberta310-WIRE(9473)310-WIRE(9473)
  1-855-333-WIRE (9473)1-855-333-WIRE (9473)
0050Lethbridge403-320-3940403-320-3111
0070Red Deer403-348-5700403-342-8274
0080Ponoka403-783-0143403-783-0143
0090Fort Macleod403-553-46011-877-579-7999
0100Cardston403-653-56721-866-443-6629
 
 

NATURAL GAS

 
SITE ID BEGINS WITHDISTRIBUTION COMPANYOUTAGES & EMERGENCIESSERVICE INQUIRIES (METER READINGS)
 0001 or 0003ATCO Gas1-800-511-3447310-5678
0007AltaGas Utilities1-866-222-20681-866-222-2067