Experiencing an outage, emergency, or looking to make a distribution service inquiry (Such as a meter reading)?

Find your contact number below:

Outages, Emergencies, or Distribution Service Inquiries:

If you’re currently experiencing service issues (as opposed to billing issues) with your electricity or natural gas, please contact your distribution company below. You’ll need your site id or meter number. Your site id number can be found on your utility bill or the bill from a previous tenant if you are just moving in. Your meter number can be found on your utility bill, bill from a previous tenant, or on your power & gas meter.

Electricity

Site ID begins with Distribution Company Outages & Emergencies Service Inquiries (Meter Readings)
0010 ATCO Electric 1-800-668-5506 1-800-668-2248
0020 ENMAX Power 403-514-6100 1-877-579-7999
0030 EPCOR 780-412-4500 780-412-3810
0040 FORTIS Alberta 310-WIRE(9473) 310-WIRE(9473)
1-855-333-WIRE (9473) 1-855-333-WIRE (9473)
0050 Lethbridge 403-320-3940 403-320-3111
0060 Crowsnest Pass 403-562-2021 1-877-579-7999
 403-562-8833
0070 Red Deer 403-348-5700 403-342-8274
0080 Ponoka 403-783-0143 403-783-0143
0090 Fort Macleod 403-553-4601 1-877-579-7999
0100 Cardston 403-653-5672 1-877-579-7999

Natural Gas

Site ID begins with Distribution Company Outages & Emergencies Service Inquiries (Meter Readings)
 0001 or 0003 ATCO Gas 1-800-511-3447 310-5678
0007 AltaGas Utilities 1-866-222-2068 1-866-222-2067

Head over to our contact page to get in touch with us.

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