Experiencing an outage, emergency, or looking to make a distribution service inquiry (Such as a meter reading)?

Find your contact number below:

Outages, Emergencies, or Distribution Service Inquiries:

If you’re currently experiencing service issues (as opposed to billing issues) with your electricity or natural gas, please contact your distribution company below. You’ll need your site id or meter number. Your site id number can be found on your utility bill or the bill from a previous tenant if you are just moving in. Your meter number can be found on your utility bill, bill from a previous tenant, or on your power & gas meter.

Electricity

Site ID begins withDistribution CompanyOutages & EmergenciesService Inquiries (Meter Readings)
0010ATCO Electric1-800-668-55061-800-668-2248
0020ENMAX Power403-514-61001-877-579-7999
0030EPCOR780-412-4500780-412-3810
0040FORTIS Alberta310-WIRE(9473)310-WIRE(9473)
1-855-333-WIRE (9473)1-855-333-WIRE (9473)
0050Lethbridge403-320-3940403-320-3111
0060Crowsnest Pass403-562-20211-877-579-7999
 403-562-8833
0070Red Deer403-348-5700403-342-8274
0080Ponoka403-783-0143403-783-0143
0090Fort Macleod403-553-46011-877-579-7999
0100Cardston403-653-56721-877-579-7999

Natural Gas

Site ID begins withDistribution CompanyOutages & EmergenciesService Inquiries (Meter Readings)
 0001 or 0003ATCO Gas1-800-511-3447310-5678
0007AltaGas Utilities1-866-222-20681-866-222-2067

Head over to our contact page to get in touch with us.

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