Are there any additional charges or fees associated with your internet service?
All plans have an additional $9.99 monthly admin fee. Peace Power also charges a $99 upfront service activation fee. This fee acts like a fully-refundable deposit. Upon your 1st internet service anniversary, you’ll receive the $99 as a credit which will be automatically applied to your account.
For Internet plans, are there any fees for equipment or installation?
The modem for all internet plans is an additional cost. You can rent one for $10/month or purchase one for a one-time fee of $170 ($245 for Peace 750). Plus a $14 shipping fee. You are also able to use your own modem. If you choose to use your own, please talk with our customer care for compatibility).
What is the customer service availability for internet service?
Peace Power provides customer service 24 hours a day, 7 days a week. This means that someone is always available to answer your questions or help you with any problems you have with your internet service. You can reach our customer service team by phone, email, or through our website.
You can pay your internet bill with Peace Power by logging in to our website and following the steps under “Make a Payment.” You can also call us and talk to someone to help you make payment arrangements.
If you need to change or upgrade your internet plan, please contact us and our team of agents will be happy to help. We can walk you through the process and make sure you get the plan that best fits your needs. We can also help you with any troubleshooting issues that may arise.
How do I troubleshoot connectivity issues with my internet service?
If you have any problems with your Peace Power internet service, please contact us. Our team of helpful agents can help you 24 hours a day, 7 days a week. We can help you figure out what is wrong and fix the problem. We are also happy to help if you need assistance setting up and installing your service.
How do I set up and install your internet service?
Once you have chosen your internet plan, registered for our services, and picked one of our modem options, we will mail out your modem. Once received, you can contact our support team, and we will walk you through how to install your internet service.