FREQUENTLY ASKED QUESTIONS

No, you do not need to sign a contract to get utilities with Peace Power. Complete the live quote form on our website. Compare our rates with the other guys!

All you need to do to set up your utilities is contact your utility provider.

Once utilities are set up, electricity and natural gas usage will be measured by meters on your residence or building. A standard utility bill is divided into two parts: delivery charges and usage (or energy) charges. Electricity and natural gas need to be delivered from the generation or production site to the consumption site and maintaining this system requires time and money. The delivery charge for utilities is nothing like the one you pay the pizza delivery person; delivery charges are made up of variable and fixed components and are determined by a provincially regulated formula that is pre-approved by the Alberta Utilities Commission (AUC). Delivery charges allow distribution and transmission companies to maintain the power lines, natural gas pipelines, transformers, and other physical equipment.

Reading your utility bill will not only help you stay on top of your energy rates, helping to ensure you have the best energy rate at any given time, but you’ll be able to track your energy if you’re trying to make your home more energy-efficient. For tips and tricks on how to improve your home’s energy efficiency, check out our home energy efficiency resources on our blog.

Peace Power is an energy retailer. That means that we purchase electricity and natural gas in the competitive energy market and supply it at a variable rate. We also provide retail services, including billing and customer service.

An energy distributor owns the infrastructure and distribution systems that transport natural gas or electricity directly to consumers’ homes or businesses. Energy distributors set the delivery charge rates you see on your bill. Distributors, like ATCO Gas and ATCO Electric, are responsible for responding to emergencies and outages.