In case of a utility emergency, Peace Power plays a crucial role in restoring essential services. For instance, during a power outage, Peace Power is responsible for identifying the problem and fixing it to restore power. If there’s a gas leak, the gas company should be called to identify the leak and make the necessary repairs. Similarly, in the event of a water main break, the water company would repair the break and restore water service. Many utility providers have dedicated emergency response teams and hotlines for such situations.
You will need your account number to pay your bill or to contact support about your bill. You can find your account number on the first page of your bill. Your Site ID number is also listed on your bill. If you need to look up your Site ID number, you can find it here, through the Utility Network, using your service address.
To learn more visit our blog on what fees are included in my power bill?
No, Peace Power does not have a monthly or yearly contract. We believe that our customers should be able to cancel their service at any time without penalty*
Yes! Subject to any existing contract terms you have with Shaw, there is no penalty for you as the customer to transfer your services from Shaw to Peace Power. Make the switch to Peace Power and get the same great high-speed internet at a better rate.
You can transfer your rate with you to your new location. Just give us 10 business days’ notice that you are moving, provide us with your new location’s address for electricity, natural gas, and/or internet and we’ll take care of the rest. With Peace Power, you never have to worry about your utilities during a move.
A utility easement is a section of private land where a utility company is granted access rights to install and maintain utility lines. This can include electric, gas, water, and sewer lines, as well as communication lines like phone or cable. The utility company doesn’t own the land but has the right to use this part of the property for the specific purpose outlined in the easement agreement. The property owner cannot build structures or plant trees within the easement area that would interfere with the utility’s access.
No. Technicians are not needed to switch your service over to Peace Power, whether it’s for electricity, natural gas, or internet. Once you provide your information, we can switch on your services remotely to ensure that there is no disruption when you change utility providers. With respect to internet, our service is designed so that you can do it yourself, whether you own your own hardware or once we’ve delivered your modem to you.
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