What happens if I move?

Frequently Asked Questions

What happens if I move?

You can transfer your rate with you to your new location. Just give us 10 business days’ notice that you are moving, provide us with your new location’s address for electricity, natural gas, and/or internet and we’ll take care of the rest. With Peace Power, you never have to worry about your utilities during a move.

Be sure to contact your utility provider before you move to establish new service. This way, you can make sure that everything is set up and ready to go before you even start packing. Trust us, it’ll make your life a lot easier in the long run! Our customer service representatives would be happy to help you get started. Give us a call today. Thank you for choosing us as your utility provider!

Contact your utility provider before you move to establish new service

Related FAQ

If your bill seems too high, you should first check your usage history and compare it to previous bills. You can also check if your energy company has recently increased their rates or if there are any additional fees or charges that have been added to your bill. Additionally, make sure that your metre readings are accurate and that there are no issues with your energy usage or equipment. If you suspect that your metre is broken or not functioning properly, you should contact your energy distributor as they are responsible for the metre. They will be able to test the metre and make any necessary repairs or replacements. If you’re still unsure why your bill is high, you can contact your energy company and ask for an explanation or a detailed breakdown of the charges on your bill. They may be able to help you identify ways to reduce your usage and lower your bill in the future.

The best type of internet connection for urban areas is typically fiber-optic internet. Fiber-optic technology is capable of providing the fastest connection speeds available, up to 1Gbps in some cases.

There are a few different providers that provide high-speed internet in Edmonton, but we feel Peace Power is the best option. Our low overhead expenditures enable us to offer lower prices and administration charges than the major businesses. We also give 20% of our profits every year to local community causes, so you can feel good about supporting your neighborhood when you choose Peace Power. To learn more about our services, contact us immediately.


A good price per kWh would be something that is affordable for the consumer without being too expensive for the company. Peace Power offers some of the best rates on electricity in Alberta. Our margin is +1¢ over the spot price per kWh. View our rates page for more information.

If you have any problems with your Peace Power internet service, please contact us. Our team of helpful agents can help you 24 hours a day, 7 days a week. We can help you figure out what is wrong and fix the problem. We are also happy to help if you need assistance setting up and installing your service.

An energy retailer and an energy distributor are two distinct entities involved in the delivery of energy to end-users, such as households and businesses.

An energy retailer is a company that buys energy from the wholesale market and sells it directly to consumers. They offer various plans, including fixed-rate and variable-rate pricing options.

In contrast, an energy distributor is responsible for transporting energy from the source, such as a power plant or natural gas pipeline, to consumers. They own and operate the infrastructure, like power lines and gas pipelines, that are required to maintain the energy grid. The government regulates energy distributors to ensure that they provide reliable service and maintain safety standards.

Peace Power is an energy retailer that buys electricity and natural gas wholesale from the competitive energy market in Alberta and sells it to customers. We provide retail services such as billing, usage reconciliation, and customer service. The delivery charge rates you see on your bill are set by energy distributors, like ATCO Gas and ATCO Electric, and are regulated and approved by the Alberta Utilities Commission (AUC). Energy distributors also respond to emergencies and outages to maintain the energy grid.

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