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What happens if I move?

Frequently Asked Questions

What happens if I move?

You can transfer your rate with you to your new location. Just give us 10 business days’ notice that you are moving, provide us with your new location’s address for electricity, natural gas, and/or internet and we’ll take care of the rest. With Peace Power, you never have to worry about your utilities during a move.

Be sure to contact your utility provider before you move to establish new service. This way, you can make sure that everything is set up and ready to go before you even start packing. Trust us, it’ll make your life a lot easier in the long run! Our customer service representatives would be happy to help you get started. Give us a call today. Thank you for choosing us as your utility provider!

Contact your utility provider before you move to establish new service

Related FAQ

Fixed rates are rates that remain constant for the term of your contract, offering predictability. Floating rates, on the other hand, can vary from month to month based on market conditions.

Several programs in Alberta, such as Energy Efficiency Alberta, offer rebates and incentives for energy-efficient appliances, home improvements, and renewable energy installations.

The AESO is a not-for-profit entity responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System.

If you’re having difficulty paying your energy bills, you can contact your energy provider to discuss payment arrangements or inquire about available financial assistance programs, such as the Alberta government’s Energy Rebate Program or the Low-Income Energy Assistance Program.

Time-of-Use (TOU) rates are pricing structures that charge different rates depending on the time of day, encouraging consumers to use energy during off-peak hours when demand is lower. While TOU rates are not currently widespread in Alberta, they may be offered by some providers.

A security deposit is a refundable amount that some energy providers may require to ensure payment of future bills, while a connection fee is a one-time charge to set up a new energy account or transfer an existing one.

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