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How can Peace Power assist in case of a utility emergency?

Frequently Asked Questions

How can Peace Power assist in case of a utility emergency?

In case of a utility emergency, Peace Power plays a crucial role in restoring essential services. For instance, during a power outage, Peace Power is responsible for identifying the problem and fixing it to restore power. If there’s a gas leak, the gas company should be called to identify the leak and make the necessary repairs. Similarly, in the event of a water main break, the water company would repair the break and restore water service. Many utility providers have dedicated emergency response teams and hotlines for such situations.

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Every year, we donate 20% of our profits to local community initiatives. This means that we give money to groups who work on improving the community. Chad, the founder, started the Peace Power Corporation Community Fund in 2015. He wanted it to be part of a group of funds that support charities and organizations that help people.

In Alberta, if you decide to switch energy retailers, you typically do not need to contact your current provider to cancel. Once you’ve signed a contract with a new retailer, the new retailer will notify your current provider of the change on your behalf. The change in billing should be seamless from your perspective, as your current provider will simply replace your existing rate with the regulated rate until the switch to your new retailer is complete. However, before switching, it’s crucial to check your current contract’s terms to avoid any early termination fees.

Not at this time… However, we are looking to bundle internet TV and internet phone in the future. At Peace Power, we are always striving to improve our quality of service for internet plans and bundles.

 

To view the areas in Alberta where Peace Power provides electricity and natural gas services, view our utility page for service areas. If you do not see your location listed, please contact us for more information.

If your bill seems too high, you should first check your usage history and compare it to previous bills. You can also check if your energy company has recently increased their rates or if there are any additional fees or charges that have been added to your bill. Additionally, make sure that your metre readings are accurate and that there are no issues with your energy usage or equipment. If you suspect that your metre is broken or not functioning properly, you should contact your energy distributor as they are responsible for the metre. They will be able to test the metre and make any necessary repairs or replacements. If you’re still unsure why your bill is high, you can contact your energy company and ask for an explanation or a detailed breakdown of the charges on your bill. They may be able to help you identify ways to reduce your usage and lower your bill in the future.

A time-of-use rate is a rate structure in which the cost of electricity varies based on the time of day. Typically, rates are higher during peak usage hours and lower during off-peak hours.

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